Is there anything additional to pay?

If you’ve purchased one of our hair testing kits, you will have to pay the cost of the postage back to the processing centre here in the UK. If you’ve purchased a blood intolerance test, you will receive a free post return envelope in the kit which is sent...

Can I speak to somebody over the phone regarding results?

Unfortunately, we cannot give advice, except to help you understand what the items are, in which case, it’s best you use this FAQ service, or email us. We can help you to understand your results, but further nutritional advice should be taken from a trained...

Where are the samples tested?

Both the blood and hair samples are tested at our centre based in Derby, UK. Once the hair sample has been received at our testing facility you will receive your results within 7 working days. Tests are completed in our laboratory facilities which follow Good...